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Mobile Consulting
After spending a career helping organizations grow, diversify, expand, divest, merge, transform, shrink and all combinations thereof, it became clear that my earthly calling was to help organizations transform. Whether the need for transformation was brought about my economic realities, competition, changing market place or leadership change, my calling has been to go where I am sent. Historically, this meant, either traveling extensively during the week or boxing everything up and moving again. One day, the smarter half of my personal life said, why don't we reduce our footprint, purchase a large 5th Wheel and go where you are working or consulting. What originally sounded like "just crazy talk", became a reality and it has been hugely beneficial for both me and our clients.
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COVID gave many a taste for working in their bunny slippers from home and trying to complete the normal task long distance or from their home office. While I will provide full credit to the recent health issue for advancing remote working, there are many functions and facets of work that simply can't be "called in" or "addressed on Teams". In particular, when working on the transformation of a company or implementing a significant change, you can't do this remotely - team members need to see and feel your direct involvement in the situation.
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In particular is the topic of culture transformation - there are not fifteen things to do, there are fifteen hundred and they require a personal interaction with all involved. Today it was about a team member stopping by my work area and saying, "can we talk for a bit - I am feeling frustrated". Tomorrow it is about a team member that I know is feeling unsupported in the new Continuous Improvement project. These are the moments of transforming a culture that don't happen by phone or Teams - they only happen in person.
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We are are called into service for an organization - we come to you - because it is always that important!
How Does Mobile Consulting Benefit you?
I have used consultants throughout my career. I have always appreciated the contribution that they brought to the project or organization, but I can honestly say that I appreciated their contribution in person, far more than the long distance emails and Teams meetings. There is a value gained between people when they sit down together, look each other in the eye and exchange their thoughts on moving forward. 80% of communication is non-verbal and while video conferences are valuable, they are still lacking the full body of information gained by communicating in person.
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So much of what we do relates to people and how they feel, believe, function and behave - this can't be left to long distance communication. For this reason, to be at our highest and best use, we always come to the site of your project - because with people - it always matters.